2022 Spring NENA Conference

Volatility, Uncertainty, Complexity and Ambiguity almost sounds inadequate to describe the intensity of  turmoil we have been enduring for the last two years. A frequent refrain has been that “I almost feel like  giving up.” Much of the despair comes from a growing recognition that things are never going to go back  to what normal used to be. But don’t give up - Instead pivot into the future! This dynamic session will  provide you and your team with practical strategies to lead in a way that builds trust and confidence to  effectively address COVID anxieties, racial justice tensions and reduced resources. You will come out of  this session with very specific steps that you can take to lower operating costs while improving services  by leaning into new ways of doing business that will let you get to a much better future ahead of the  crowd.